Pyrix AI
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Terms of Service

Last Updated: November 2024

1. Acceptance of Terms

By accessing and using Pyrix AI's WhatsApp Quoting Agent service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Service Description

Pyrix AI provides an AI-powered quoting agent that operates via WhatsApp. The Service converts voice notes and text messages into professional business quotes using artificial intelligence technology.

3. Eligibility

You must be:

  • At least 18 years of age
  • Operating a legitimate business
  • Authorized to enter into this agreement on behalf of your business
  • Compliant with all applicable laws and regulations

4. Account Registration and Security

To use the Service, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your WhatsApp account
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account

5. Acceptable Use

5.1 You May:

  • Use the Service for legitimate business quoting purposes
  • Store your business pricing and materials information
  • Generate quotes for your customers
  • Share generated quotes with your clients

5.2 You May Not:

  • Use the Service for illegal activities
  • Generate fraudulent or misleading quotes
  • Attempt to reverse engineer or copy the Service
  • Share your account access with unauthorized parties
  • Use the Service to spam or harass others
  • Violate WhatsApp's Terms of Service
  • Upload malicious code or harmful content

6. Pricing and Payment

  • Service fees are outlined in your subscription plan
  • Payments are processed through our secure payment providers
  • Subscriptions automatically renew unless cancelled
  • We reserve the right to modify pricing with 30 days' notice
  • Refunds are subject to our refund policy

7. AI-Generated Content

Important disclaimers about AI-generated quotes:

  • You are responsible for reviewing all quotes before sending to clients
  • AI may occasionally produce errors or inaccuracies
  • You must verify pricing, calculations, and quote accuracy
  • We are not liable for business losses from quote errors
  • Final approval and responsibility for quotes rests with you

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to:

  • Collection and processing of your voice notes and messages
  • Storage of your business information and pricing data
  • Use of data to improve AI algorithms
  • Data handling as described in our Privacy Policy

9. Intellectual Property

9.1 Our Rights

Pyrix AI retains all rights to the Service, including software, algorithms, branding, and documentation.

9.2 Your Rights

You retain all rights to your business data, quotes, and customer information. By using the Service, you grant us a limited license to process this data solely to provide the Service.

10. Service Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Scheduled maintenance will be announced in advance when possible
  • We are not liable for downtime or service interruptions
  • WhatsApp infrastructure is outside our control

11. Limitation of Liability

To the fullest extent permitted by law:

  • Pyrix AI is provided "as is" without warranties of any kind
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the fees you paid in the past 12 months
  • We are not responsible for lost profits, revenue, or business opportunities

12. Indemnification

You agree to indemnify and hold Pyrix AI harmless from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Quotes you generate and send to clients

13. Termination

13.1 By You

You may cancel your subscription at any time through your account settings or by contacting us.

13.2 By Us

We may suspend or terminate your account if you:

  • Violate these Terms
  • Engage in fraudulent activity
  • Fail to pay subscription fees
  • Misuse the Service

14. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes via email or WhatsApp. Continued use of the Service after changes constitutes acceptance of the new Terms.

15. Governing Law

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes shall be resolved in the courts of [Your Jurisdiction].

16. Dispute Resolution

Before filing a lawsuit, you agree to attempt to resolve disputes through good-faith negotiation with us. If negotiation fails, disputes may be subject to binding arbitration.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pyrix AI regarding the Service.

18. Contact Information

For questions about these Terms, contact us at:

Email: legal@pyrix.ai
Address: [Your Business Address]
Support: support@pyrix.ai